Wunderbar! You have arrived in Germany!

After you have arrived in Germany, you will need to activate your Provisit Student health insurance. Before you are ready to activate your insurance on your User Portal, you need to have completed the following two steps:

1. Register at university (Immatrikulationbescheinigung) For your enrollment you will need to provide your university with your ‘Provisit Student Insurance certificate’ which is available from the ‘Documents’ section of your User Portal. Once you have successfully enrolled, your university will give you your Certificate of Enrollment. You will need this document to activate your insurance.
2. Having a bank (Girokonto)/SEPA account. If you have blocked account, you will also automatically have an Expatrio Bank Account* for your daily expenses. This account will be used for your monthly health insurance payments as well. If you do not have Expatrio Bank Account, You can read our recommendations of other banks here. Once you have completed these two steps, you are ready to activate your insurance!

Important: Please do not provide your blocked account IBAN!

Submit your insurance activation request on your Expatrio portal

Step 1.

In order to activate your Provisit Student health insurance you will need to login to the Expatrio User Portal. On the left menu you will find 'Products'. Please then select ' Private Health Insurance'.

Then you will see a button that requests you to 'Activate'.

Step 2.

****Once the activation page has opened, click NEXT to proceed.

Step 3.

On the next page, you will have to provide your German address and your phone number.

Tips:

• The street name can not be longer than 23 characters. If it is, change ‘Straße’ to ‘Str’ for example
• Please don't use ‘Street’ or ‘Strasse’ - use ‘Str’ or ‘Straße’ instead
• Put the building number under ‘Street Number’, not after the street name
• If you have a room number, add it to the 'Optional C/O address field', writing ‘Zi.’ before it
• If your name is not showing on your postbox, add the name that is there to the 'Optional C/O address' field, writing ‘C/O’ before it

Under the address, please confirm your phone number as well. 

Once you are done adding your contact details, click on 'NEXT' to go to the next page.

Step 4.

On this page, you will have to confirm your bank account details if you do not already Expatrio Bank Account. Your monthly health insurance fees will be deducted from this bank account by direct debit.

Please read the warnings carefully and provide the IBAN and BIC code accordingly. You can use an Euro account from any of the below countries for your monthly health insurance charges.

Once you have added your bank account details, hit the checkbox underneath to confirm that the IBAN and BIC is correct, and that these details belong to a bank account under your name.

Once done, click on 'NEXT' to go to the next page.

Step 5.

All that is left to do is confirming your arrival date and study start date and uploading your Certificate of Enrollment ('Immatrikulationsbescheinigung' or ‘Studienbescheinigung’) from your German university.

When choosing the document to upload, please pay attention to the below:

• This can not be an Admission letter (Zulassung), Anmeldung/Meldebestätigung, or a student card

• The document should confirm

  • your name as the student’s name
  • the Matriculation number (Matrikelnummer)
  • the semester you are currently enrolled in (Wintersemester/Sommersemester)
  • and the academic semester (Fachsemester)

  Note: The desired insurance start date on your activation form should match the Semester start date on your enrollment form.

Once done, just hit the 'ACTIVATE' button at the bottom - with that your health insurance activation request will be submitted.

Wait for the activation to be completed

We will check your activation request and reach out to you if any clarification is needed. Once all is clear, we will send your data to DR-WALTER.

From this stage, the final insurance certificate will be available on the user portal after the activation process is completed.
Please note that you will not receive a physical insurance card for your Provisit Student private health insurance. 

In case of illness, please read here.

If you have any questions during this time, please contact the Expatrio Service Team.

*Banking services are provided by our partner Aion Bank