How to create and manage repeat transfers/standing orders from my Expatrio Bank Account? – Expatrio Help Center

You can set up a repeat transfer in your Expatrio account. This is also known as a standing order, recurring payment, or scheduled payment. It’s useful for things like sending rent to your landlord every month automatically. This article provides answers to frequently asked questions on this topic.

1. What is a Repeat Transfer?

A Repeat Transfer is a payment you set up once and send automatically at regular intervals (for example, paying your rent to your landlord every month). This means you don’t need to create the same transfer each time—it runs on a schedule you choose.

You may also know this as a: Standing Order, Recurring Payment or Scheduled Payment

2. How do I create a repeat transfer?

You can create a repeat transfer while creating a regular SEPA transfer on the your Expatrio app following the steps below:

Enter the bank account section by tapping "Bank Account" or "Banking" on the home screen.
Select "Transfer money" and start a new transfer in your Expatrio account. You can select an existing contact, or add a new recipient.
On the transfer amount screen, enter the payment amount you want to send, and enable the Repeat Transfer toggle.
Select your preferred schedule:
Frequency: how often your payment should be sent e.g. monthly
Start date End date (optional): If you do not select an end date, your repeat transfer will continue indefinitely.

If you enabled “Repeat Transfer” but changed your mind, you can close the scheduling screen at any time by selecting the X. The transfer will remain a one-time transfer unless you confirm the standing order setup.
Confirm your repeat transfer and complete the transfer

3. What frequencies are available?

You can schedule a repeat transfer only with the following frequencies:

Daily
Weekly
Monthly
Yearly

4. When will my repeat transfer start?

You must select a start date when setting up a repeat transfer.

The earliest possible start date is the next calendar day.

5. Do I need to set an end date?

No, you don’t need to. The end date is optional.

If no end date is selected, the repeat transfer will continue until you cancel it.

6. How can I confirm that my transfer is set up as a repeat transfer?

Once you confirm the schedule:

The transfer screen will indicate that the transfer is recurring.

The confirmation screen will display the repeat transfer details before submission.

7. Why can’t I proceed with my transfer?

You must complete all required scheduling details, including:

Selecting a frequency
Providing a valid start date

If any required information is missing or invalid, you will not be able to continue.

8. Where can I view my repeat transfers?

You can view your standing orders in the Scheduled Transfers section of your account.

9. Are the repeat transfers shown in my transaction history?

The repeat transfers are not shown as completed transactions until each scheduled transfer is executed.

Before execution, they are listed in the Scheduled Transfers section.

10. How can I manage or delete a repeat transfer?

Go to the Scheduled Transfers section
Select the repeat transfer
Stop or cancel the repeat transfer if needed

11. Can I edit an existing repeat transfer?

It is not currently possible to edit an existing repeat transfer.

If you need to make changes, you must cancel the existing repeat transfer and create a new one.

12. What happens if I do not cancel a repeat transfer?

The repeat transfer will continue according to the selected schedule until it is cancelled or reaches the specified end date (if one was set).

13. What happens if I don't have enough money in my Expatrio bank account on the scheduled date?

If your balance is insufficient on the scheduled transfer date, the scheduled payment will not be processed; however, it will remain active. The scheduled payment will continue to be attempted until sufficient funds are available in your bank account.

If you need further assistance, please contact our customer support team.