If you have already changed your plan and you have withdrawn your visa application then you can close your account. Please send your closing request via this contact form choosing "Blocked Account Closing" as a category of request.
In order to close your account please provide the following 2 documents:
- 'Sperrfreigabe' - a document from the German Embassy in your home country stating that your visa application has been withdrawn. This document is also known as the Blocked Account Release confirmation.
- Bank account confirmation that provides the details for the future transfer of the funds - account number, IBAN and BIC.
Note: The bank details must either match with the information of the bank account from which the payment came originally or contain the information of the new bank account created in your name.
The Total Blocked Amount less the fees will be sent back to you (in case of visa rejection, we will also refund all the fees). Should there be any bank or transfer fees, the €100 buffer will be used to cover the costs.
After we review and verify all the documents you provide, It may take up to 4 weeks to refund the money.
The Sperrfreigabe is mandatory when closing your Blocked Account.
To see the full details on the Closing Order, please watch the following video or alternatively read the detailed instructions provided in this article.