Expatrio Help Center
COVID-19
COVID-19
Find information on how the COVID-19 situation influences Expatrio's services
General
How is the Expatrio Customer Support affected by Corona?
Will my health insurance pay the fee for medical treatment if I am infected by the Corona virus?
Before Activation
Can I postpone my Blocked Account activation?
How can I close my Blocked Account because of Corona?
Do I still need an official letter from the German authority handling my visa request ("Sperrfreigabe") to close my Blocked Account?
After Activation
I am leaving Germany. How can I close my Blocked Account and get my money back?
How can I cancel my insurance when leaving Germany now?
Are the costs of early departure from Germany covered by any of the insurances Expatrio provides?