1. Expatrio Help Center
  2. COVID-19

COVID-19

Find information on how the COVID-19 situation influences Expatrio's services

General

  • How is the Expatrio Customer Support affected by Corona?
  • FAQs COVID-19
  • Will my health insurance pay the fee for medical treatment if I am infected by the Corona virus?

Before Activation

  • Can I postpone my Blocked Account activation?
  • How can I close my Blocked Account because of Corona?
  • Do I need an official letter from the German authority ("Sperrfreigabe") to close my Blocked Account?

After Activation

  • I am leaving Germany. How can I close my Blocked Account and get my money back?
  • How can I cancel my insurance when leaving Germany now?
  • Are the costs of early departure from Germany covered by any of the insurances Expatrio provides?
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