Our Response Time

We will always try to answer your request as soon as possible.

We advise it takes one business day for us to reply from the time when you submit your inquiry.

If we are not able to solve your request within that time, we will get back to you as soon as possible.

There are no walk-in appointments or customer service agents available in person at our office. Please wait for our response via email.

We appreciate your trust and look forward to helping you in your journey to Germany!