Expatrio

About Expatrio

• What is Expatrio?
• Who are the people behind Expatrio?
• How can I trust Expatrio?
• How does it work and what can I expect?
• How is Expatrio compensated?
• Where do I complain if I am in dispute with Expatrio?

Contact Expatrio

• How can I reach out to the Expatrio team?
• How long will it take to get an answer from Expatrio?
• Can I visit an Expatrio office in Germany?
• Whom to call in case of emergency in Germany?

Expatrio User Portal

• I cannot log in to the Expatrio User Portal because it shows "user not found" when logging in
• I can't log in - what should I do?
• What should I do if I forget my password?

Partners

• Monese - Current Account Provider
• Techniker Krankenkasse (TK) - Public Health Insurance Provider
• DR-WALTER - Private Health Insurance Provider
• MANGOPAY - Payment Technology Provider

Data Protection

• Why do you need my personal information?
• Is my personal data safe?
• Do you forward my data to third party providers?
• How is my personal data transmitted?
• How do you comply with the data protection act BDSG, DSGVO (a.k.a. GDPR) ?
• Is a digital signature valid in Germany?

Other

• FAQs COVID-19
• What documents do I need to apply for a visa?
• My incoming date has changed, do I need to update any documents?
• Can I work and earn money next to my studies?
• What is the European Union (EU)?
• What is an EEA state?

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