For Provisit Student private health insurance, you will have two certificates with dates related to your arrival and study start date..
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Provisional Certificate
This provisional certificate shows that you have both incoming travel insurance and private health insurance with us. The starting date of your incoming travel insurance matches your arrival date. Please bring this document to your visa appointment. -
Consultation Protocol
This document includes the complete date of your insurance. The starting date of your private health insurance matches your semester start date. Please bring this document to your visa appointment to prevent the authorities from questioning the covered period.
To update the start date of your incoming travel insurance, you have to update your arrival date.
To update the start date of your Provisit Student private health insurance, you have to update your study start date, please note that you can only update the semester you are attending.
Important:
The semester start date is going to be the insurance start date by default, as due to local regulations you have to be covered by a German public health insurance or substitutive private health insurance during your studies at a German university. This is not affected by your arrival date, even if you will arrive later than your universities official semester start date.
You can update the study start date latest one month before the previous study start date you provided and before the exemption is sent to TK public health insurance. After that, if you want to change your study start date, you have to contact our service team.
If you need to update the start date of your insurance please do the following:
- Login to the Expatrio Portal
- Select 'Personal Data' from the menu
- Scroll down to the Study Information
- Select 'Edit Information' in the bottom right corner
- You can change the Arrival Date if you want to update your incoming insurance start date
- You can update your new semester date if you want to update your provisit student private health insurance start date because you are changing the semester you are attending.
Here you can make the necessary changes to your arrival date in Germany. Once saved, please refresh your page, then download the updated certificate from the 'Documents' section.
- For any other changes you can submit a request by contacting the Expatrio Support Team; please make sure to choose the category "Personal Data Change Request"
- If you have purchased a standalone DR-WALTER insurance, please contact DR-WALTER directly.