You can activate your ottonova Study Secure Premium private health insurance via your Expatrio user portal after you arrive in Germany and enrol at your German university.

To activate your ottonova Study Secure Premium private health insurance You will need your

• German address
• Bank account details (an account opened under your own name)* 

Please note that your monthly health insurance premium will be deducted from the bank account you provide. Our system will walk you through the activation process step by step, and we will keep you updated about the progress after you submit your activation request.

After the activation is approved, you can download your official insurance certificate from the User portal>Documents>Downloads section.

You will also receive a confirmation email from ottonova after the activation, and you will be asked to create the password for your ottonova app. Please note: you will need a phone number to receive the one-time pin for pairing the app with your phone.

With the ottonova app, you will be able to see all your insurance information, reimburse your medical costs, and consult the concierge service.

*Bank account details : Please note that the IBAN must support SEPA Direct Debit.

Only IBANs starting with one of the following country codes are supported: AD, AT, BE, BF, HR, CY, CZ, FO, GL, DK, EE, FI, FR, DE, GI, GR, HU, IS, IE, IT, LV, LI, LT, LU, MT, MC, NL, NO, PL, PT, RO, SM, SK, SI, ES, SE, CH, GB, VA