The ottonova Study Secure private health insurance cancellation process will be different depending on the activation status and the exemption status for compulsory health insurance. 

Before activation: 

Please contact the Expatrio service team to cancel your insurance application before the activation and we will assist you depending on your insurance status.

After activation:

Please contact ottonova directly via the ottonova Concierge service in their mobile app and they will assist you with the cancellation based on your situation.