Don’t forget that you cannot receive the cashback if the Blocked Account or the Health Insurance are not activated and used. If you cancel the health insurance before activation, you will not be eligible for the cashback.
If you want to cancel any of the products, read here.
For TK insurance users, please make sure that you are activating your TK insurance via Expatrio and not opening a new one with a new application ID. Otherwise, you will not be eligible for the benefits of the Value package (€49 cashback, free ISIC card).
You can request the cashback payout via your Expatrio user portal after the health insurance provider (TK or DR-WALTER) confirms your insurance status with us which can take up to a month.
If you have not yet set up your current account to receive the cashback, check out this page or the 'Current Account' page in your User Portal.