In this article you can find an overview of how to keep your German Bank Account* we offer safe.
It is important to stay alert in the face of potential phone scams for example while using a banking product.
To help protect your card and money, please keep the following tips in mind:
Apple Pay / Google Pay wallet: Always check the device on which you add the card to Apple Pay / Google Pay wallet. Add the card to the wallets only on your own device
Card details: Always protect your CVC2 code, remember that this information can be only generated in the Expatrio application
Do Not Share Sensitive Information: If you receive a call from someone claiming to be a colleague or family member, and ask you for your card details or sms code (OTP code that is used by AION Bank to authorise tokenisation), do not provide any information about your card and avoid sharing your personal information Sms codes: When you receive the sms code on your phone, always read the messages with explanation what you are authorising. Do not share the code with any colleague, family member or a third party! Report Suspicious Activity: If you have already provided any card details, or you notice anything suspicious on your bank account, report it immediately to the Expatrio, restrict your card and apply for a new one
Stay Informed: Be aware that authorising your card to the Apple Pay / Google Pay wallet on the device of any other person you provide the access to your money and third party can make card transaction on your behalf / on your card without additional verificationYour security is our priority. Let’s work together to maintain a safe and secure environment using the bank account*.
*Banking services are provided by our partner Aion Bank