Once you activated your German Bank Account* and linked the account to your smartphone with your German phone number you can set up your Digital Debit Card and order a physical card too if you wish. Both the digital and the physical card is a Mastercard.
Digital cards are free of charge and have of course no delivery fees.
Physical cards cost €10. Standard delivery is free of charge, Express delivery costs €25. These fees will be deducted from your bank account, which means that you have to have at least the €10 purchasing fee and the delivery fee (if any) in your account to successfully order a physical a card.
Setting up your first Digital Card
Setting up your digital card will be possible as soon as your bank account* is activated and your smartphone is linked to your account.
Go to the Banking tab on your Expatrio app and tap on the 'Start spending' button. Follow the instructions here to set up your card.
Ordering a physical card
To order a new card for your bank account* go to the Banking tab on your Expatrio app, then tap on Cards.
In order to get your physical card, tap on the 'Order Physical card' button.
Follow the instructions on your screen to order your physical card.
The shipping of physical cards can take up to 10 business days, depending on the shipping method you choose.
- Standard: 5-10 business days (free of charge)
- Express: up to 3 business days (€25)
*Banking services are provided by our partner Aion Bank